Request/questions: I have spent days to search forums on what could solve the problem, but I still don't have resolution. The fact that my Surveillance Station is able to record 24/7 from these cameras, it means (to me) that the TCP/IP setup of the camera is correct and that Surveillance Station is able to receive information from the camera. I can only assume that the camera also tries to send the event to the connected remote monitoring software (Surveillance Station, in this case). I have used the I-VMS4200 from HIKVISION and was able to confirmed that the camera itself is detecting the motion (shown in the I-VMS4200 log that motion is detected). Screenshot of the surveillance log is also attached.

Issue: Surveillance Center seems not to be receiving the motion detected event from the cameras. Eventually I would want to get a camera capture of the moment when motion is detected. However, I would like to get notification when motion is detected from any of the three cameras.

My goal is very simple: I WANT to record 24/7, which currently Surveillance Station can and is doing now for all three cameras. Surveillance Station cannot receive motion detect event from the cameras. Surveillance Station version: Version 5.1.0.3 (8)Ĭamera: HIKVISION DS-2CD2142FWD-IS (3ea). I'm a newbie in both surveillance camera as well as Surveillance Station, so I apologize in advance if I'm not using the correct terminology or missing a very basic setup step. I'm having issues with my Surveillance Station cannot receive motion detect event from HIKVISION camera (all three cameras installed).

Hikvision notify surveillance center